A fundamental part of the CaseNEX approach is our unique 5-Step Method for approaching complex situations, understanding cause and effect relationships, and exploring multiple solutions to challenging problems. Facilitators are trained to use the 5-Step Method to help students gain the insight and analytical skills to effectively address their own challenges.

The 5-Step Method includes the following:

	Issues:   Identify facts, issues, problems, and challenges. Discuss the obvious as well as the underlying or hidden issues.
	Perspectives:   Imagine how each character sees the issues, problems, and challenges presented.
	Knowledge:   Review what you know about the situation in the case. Apply current research and professional experience to the challenges facing the characters.
	Actions:   Propose effective actions the characters might take to address issues.
	Consequences:   Predict what might happen if proposed actions are taken. Think about what will happen immediately as well as what will happen later. Consider intended and unintended consequences.